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How to Use

How to UseOur Taxis

How to Use
1

Hailing our taxis

Keihin Traffic Area
No.1

With 720 taxies and 2000 staff, Heiwa-Koutsu is the biggest taxi company in Keihin Traffic Area of Yokohama, Kawasaki, and Haneda.

When you want to take a taxi outside etc., please use Heiwa-Koutsu’s yellow taxi.
Please hail us by raising your hand from the sidewalk, but not from intersections or crosswalks.
The taxi for hire will stop near you and open the door to welcome you.

  • When hailing one of our taxis, please raise your hand from the sidewalk.
  • You can take taxis that display the “空⾞” (free taxi) symbol.
  • Please wait for us at the safety of the sidewalk, but not at intersections or crosswalks.
How to Use
2

Calling /
reserving our taxis

You can call a taxi by phone to pick you up from your home etc.
You can also book our taxis in advance if you already know the place or the date that you want to use.
We receive your reservation on the phone number for each area, so please tell us the date,
the pickup place, your name, and contact number.

  • You can call us by phone and reserve
    one of our taxis in advance.
  • Please tell us the date, the pick-up place,
    your name, and contact number.

※ Transport fee or reservation fee may be incurred in any case.
※ Depending on the area or some other situations, you may be unable to use one of our taxis, so please ask us for details when you call us.

Information of Automatic
Taxi Dispatch Reception(IVR)

Easy 24-hour
dispatch with
pre-registration!

We use an automatic dispatch system in which a computer speedily carries out tasks, from acceptance to notification of car number without asking customer’s address etc.
Customers who have registered in advance can utilize this by calling the dedicated number and pushing the appropriate buttons in correspondence with voice guidance.
Please contact us by phone for more details.

How to Use
3

Taking our taxis at our
taxi stand

There is a taxi stand for Heiwa-Koutsu on the 1st floor of Yokohama Bay Quarter. (Usage Time: 11:00 ~ 23:30)
You can use West Side Elevator and North Entrance Exit.
Also, there is a dedicated phone near our taxi stand, so please feel free to use it when our taxis are not there.

  • You can use the West Side Elevator and North Entrance Exit of Yokohama Bay Quarter (1st floor Parking).
  • Usage Time is 11:00 ~ 23:30. Please use the dedicated phone when our taxis are not there.
Attention
!

When you take /
get off our taxis

Please fasten your seatbelt after getting
into our taxi and tell us your destination

After getting into our taxi, please fasten your seatbelt for your safety.
And then, please tell us your destination.
Please feel free to tell us if you want to go to other places etc.

We recommend you to show us your maps application on your smartphone if it is
difficult for you to tell us your destination.

Please pay the fare and take your receipt when you get off

After arriving at your destination, please pay the fare displayed on the meter.
You can use cash, credit card, and various electronic money.
(Prepaid transportation IC cards,iD, GoPay)
We will also give you a receipt, so please take it.

If you have the receipt, it’s easy to recover items you may have forgotten on our taxi.

Please contact us with the receipt if you lose something in our taxi.

Contact

Taxi order

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